Stuck in Check your DKIM record for 72 hours

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newbie that’s never have domain or custom domain email. my goal is to use (future) custom domain email for small hobby and didnt plan to design the domain itself yet.

  1. last saturday i bought new domain from cloudflare using my PC
  2. set up custom domain email on iphone with icloud+ and put all 2 MX, TXT, (DKIM) CNAME,(TXT) SPF all of it and copy paste to the dot to cloudflare record twice on Saturday and also on Sunday morning.
  3. i also added DMARC auto option on cloudflare thats never been on icloud+ setup list
  4. stuck in “check your DKIM record” for 72 hours ( and it’s been over 72 hours now)
  5. chat apple support, and it referred to senior advisor that called me but cant help me, he just told me to wait (for how long ?) another 24 hours

note that the new domain is currently “active”, scrolled around this community but cant find any answer. though i make some notes from my finding that i havent done yet. because im so stressed out that if i have to delete and redo everything i will have another 72 hours again and might stucked again.

this is my note that i havent done any of it :

  1. set CNAME to DNS only and turned off proxy - currently proxy is on
  2. delete “quotes” on SPF - currently has quotes
  3. all TTL should be set to 3600 seconds or 1 hour — currently its “auto”
  4. on cloudflare dashboard there’s recommended steps to complete zone setup " use wizard to add an SPF record" and define what mail servers are allowed to send mail for your domain. when i clicked it, it brought me to a page for record information email, it has blank box for IP addresses and domains. what should i do with it? i dont know whats my IP addresses ? also i already setup SPF record in TXT follow what icloud+ setup guide

anyone can help me?

What is the domain name?

Have you searched for an answer?

Please share your search results url:

When you tested your domain, what were the results?

Describe the issue you are having:

What error message or number are you receiving?

What steps have you taken to resolve the issue?

Was the site working with SSL prior to adding it to Cloudflare?

What are the steps to reproduce the error:

Have you tried from another browser and/or incognito mode?

What is the domain name? nusaimmigration dot com

Have you searched for an answer? yes

Please share your search results url: i just went from forum to forum

When you tested your domain, what were the results? i dont know how to test it

Describe the issue you are having: please see the post on top

What error message or number are you receiving? check your DKIM record on iphone

What steps have you taken to resolve the issue? call iphone specialist

Was the site working with SSL prior to adding it to Cloudflare? no idea? i just bought the domain literally few days ago.

*What are the steps to reproduce th What is the domain name? not sure

Have you searched for an answer? yes but cant find anything

Please share your search results url:

When you tested your domain, what were the results? dunno how to test my domain

Describe the issue you are having:

What error message or number are you receiving?

What steps have you taken to resolve the issue?

Was the site working with SSL prior to adding it to Cloudflare?

What are the steps to reproduce the error:

*Have you tried from another browser and/or incognito mode?e error: yes

Have you tried from another browser and/or incognito mode? yes
[/quote]

Change the Proxy status for the _domainkey record(s) to be Unproxied (:grey:) / DNS-only.

2 Likes

you are life saver ! it worked !!! LOL it work immediately. ive been insane the past 3 days. thank you!

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