Stuck at “Add R2 subscription to your account”, Update payment method not work

Website, Application, Performance
1

What is the name of the domain?

example.com

What is the error number?

403 Forbidden

What is the error message?

Your subscription to R2 was previously removed. In order to access your buckets, please add the R2 subscription back to your account. To check your account’s billing status, visit Billing.

What is the issue you’re encountering

I am using R2 normally and suddenly this error come up “Your subscription to R2 was previously removed. In order to access your buckets, please add the R2 subscription back to your account. To check your account’s billing status, visit Billing.”

What steps have you taken to resolve the issue?

I tried to add R2 subscription to my account again and again. It is not working. submit support ticket no response after 36 hours. my support ticket: 01027304.

2

Hi there,

As this is a billing related issue, we are not able to provide assistance on Community. However, rest assured as we have escalated your ticket to our Billing Team for further action. Do wait for their update through the ticket

3

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