Struggling to Receive Email

I initially created a website using Squarespace and have recently decided to make the move to a site that utilizes WordPress. I have successfully transferred my content and am working towards creating the new site using the tools available through WordPress. However, I have run into issues with my business email address, it works fine for sending mail but is still not receiving any mail. I have an A record pointing to the appropriate server and an MX record, the A record is not set to proxy through Cloudflare. At this point, I am unsure what steps should be taken to clear up this issue.

After using an MX Lookup Tool three issues were returned:

  • no TLS support
  • poor transaction time
  • reverse DNS does not match SMTP banner

As I am new to this, I don’t know how to proceed from here. My domain name is and any help would be greatly appreciated.

I am afraid these are all questions which need to be addressed by your host/mail provider. Mail is not handled by Cloudflare.

That’s what I was afraid of, thank you!

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