What is the name of the domain?
agentpronto.com
Type
Video
What is the issue you’re encountering
We run a video embedded on our website with no controls, preload enabled, loop enabled, mute enabled, and autoplay enabled. We find that the video segments are re-pulled fresh every time the video loops, rather than the browser re-playing the segments already pulled in the last loop. This behavior is observed both on our website and in the CF Videos dashboard where we setup / configure the embed widget. Aside from being a detriment to performance, we’re concerned this is causing us to be billed more minutes than necessary since every loop is now considered ‘play minutes’
What steps have you taken to resolve the issue?
The CF Videos embed javascript code appears to be closed source (?) so we couldn’t dig too far here; just tried a lot of different settings combinations to see if segments would cache on the browser but none did
What are the steps to reproduce the issue?
Upload a video to the CF Streams dashboard, go to the ‘embed’ tab as if you’re going to configure the HTML embedder, activate autoplay and loop, watch your network tab as segments of the video keep getting re-pulled with every loop
