Stream Videos all gone

Hi there,

unfortunately I had to block my credit card and got a new one.
Now, as Cloudflare was not able to charge my old card, all the videos on the stream got deleted.

Any way I can restore the videos? /:neutral_face:

Thanks a lot,
Clemens

Hi there, have you opened a ticket? If so, can you share the ticket #?

Hi, sorry the late reply, I just saw the message now.

Unfortunately the system does not let me create a ticket, because for that kind of issues I need the business subscription. I use the free plan with the paid stream service.

Anyway I can restore the lost videos?

Thanks a lot!