Stream thumb image showing 404 error

Hi,

We are facing serious issue on stream functionality. When we are uploading video through curl api on cloudflare stream then for few videos images are showing 404 error. Below is the reference URL . Please help someone.

https://videodelivery.net/25533e6446804c9fb0b57fcbaccd81b2/thumbnails/thumbnail.jpg

regards
Arpit

Hello,
I’m getting a “200 OK” for this URL.
Are you still experiencing the issue here?

3 Likes

@nicgayerie we are also experiencing this and it seems this is not isolated (even if the prescribed causes may be slightly different): Sometimes, thumbnail image not found error, after uploading video & cloudflare-stream-thumbnails-cache-issues/183666

The following video has been streaming fine but the URL for the thumbnail image has 404’d all day https://videodelivery.net/fbd054d8f63e25f50cfeddefdf6d3672/thumbnails/thumbnail.jpg