Stream Player Subtitles Inconsistencies

Hi.

For several months, we have been testing and building our video delivery around Cloudflare Stream Player. Its a shame that not only important features are “missing in action”, like proper styling, but current features are degraded, incomplete, or see regressions. Specifically:

  • Why did the CC icon in the first layer of UI disappear? Why stuck it in the config? I can’t see any other player doing this. CC availability and selection should be direct and clear, not hidden away.
  • Why are subtitles positioned away from the video when it is being played in portraint mode?
  • Why aren’t subtitles properly synced in Firefox? We have professional translators that fine-tune the CC timing and position, but there are severe timing discrepancies when using Stream Player in Firefox.