Stream Player API not playing using custom controls

Tried to get the stream playing using the player api and custom controls but found that the play/pause commands don’t work. At least they don’t play or pause the video. No errors are shown and it is clear that they should be doing something but the video does not react when those commands are sent. The only way to get the video to play or pause is by using the default video controls but this would not be ideal as it allows viewers to skip forward so that they don’t have to watch the entire video. We’ve looked online and are seeing that others have been experiencing the same issue. Can you confirm that Cloudflare is aware of the issue and whether or not there is a fix?