Strange DNS issue - records not accessible from many/most IPs

[damian.hupfeld]

What is the name of the domain?

nsroc.com.au

What is the error number?

No error code

What is the error message?

elias.ns.cloudflare.com can’t find nsroc.com.au: No response from server

What is the issue you’re encountering

DNS not working for most users

What steps have you taken to resolve the issue?

Check cloudflare control panel for nameservers
Query nameservers directly

What feature, service or problem is this related to?

DNS not responding/updating

What are the steps to reproduce the issue?

Do any DIG on nsroc.com.au - works from some IPs not from most.

DNS Checker - DNS Check Propagation Tool

Confirms that this is the case - google and quad9 cant access DNS

[sjr]

You have a DNSSEC issue…
https://cf.sjr.org.uk/tools/check?daefd0e774bc49e4a2b7122d893b9d91#dns

You need to either disable DNSSEC at your registrar, or enable it at Cloudflare and copy the DS records to your registrar from your dashboard here…
https://dash.cloudflare.com/?to=/:account/:zone/dns/settings

[damian.hupfeld]

Thanks SJR - I will investigate that ASAP.

[damian.hupfeld]

Thanks sjr that is now working!