Stop getting cloudflare emails

As far as I can tell, basically the same as:

My preferences are set that “Cloudflare may not send me emails”.

Cloudflare keeps sending me emails (marketing/sales stuff, not account or service related).

There is an unsubscribe link, and when I click it it takes me to my account that confirms that “Cloudflare may not send me emails”

Please make it stop.

Please submit a new support request from your Cloudflare account directly through the Cloudflare dashboard. Visit https://dash.cloudflare.com/?to=/:account/support and choose Account. Please share your ticket number here so that we can track it.

1 Like

Thanks, that was the first thing I did, ticket #2671327, but it seemed to auto-resolve and told me to post here instead.

I’ve also replied in that ticket, since it seemed to think I was asking something about DNS. Maybe I selected the wrong options from the dropdown :person_shrugging:t2:

Thank you, I’ve escalated that ticket number.

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.

We have replied in the ticket 2671327.
You should be all set now.