When given a transfer authorization code from Shopify, where do I input the code in Cloudflare or to whom do I give the authorization code to in order to complete a successful transfer?
What steps have you taken to resolve the issue?
My previous transfer attempt sat ‘Pending’ forever and I just deleted the attempt.
What feature, service or problem is this related to?
Nameservers
What are the steps to reproduce the issue?
Not sure how to proceed without knowing who at Coudflare receives the transfer authorization code from Shopify.
Thank you Laudian. So, I read through those instructions multiple times and I did not see any information about submitting a transfer authorization code to Cloudflare.
For example, the first time I tried this domain transfer (from Shopify to Cloudflare), after inputting the Cloudflare nameservers, Shopify gave me a ‘transfer authorization code’ to share with Cloudflare. However, there was no information from Cloudflare on where to input this code or whom to share it with in order to complete/approve the transfer. Can you advise on how that process works?
That instruction is about adding the domain to Cloudflare, not about transferring the domain. That’s why it doesn’t talk about the authorization code.
But it is a REQUIRED STEP… before you can begin the transfer process that will allow you to enter the authorization code.
Below is the complete step-by-step instructions. Entering the authorization code only comes at step 6! But note the prerequisites (“Before transferring a domain to Cloudflare”) and the actions you need to take at your current registrar (Shopify) before you can even initiate the transfer. Your domain isn’t even unlocked at your current registrar so transfer is simply impossible at this moment.