Stange new error that i do not understand

What is the name of the domain?

freedom-tees.shop

What is the error number?

no error number

What is the error message?

only have screenshot of the multiple duplicated errors.

What is the issue you’re encountering

Site not loading properly. which may or may not be related to this error. but prob is.

What steps have you taken to resolve the issue?

Do not understand what problem actually is.

What are the steps to reproduce the issue?

load site

Screenshot of the error

Hi,

Thank you for reaching out to us. I can see on your dashboard that you’ve paused Cloudflare, meaning that the traffic is not proxied and security and performance services are inactive. The error is still there, so this not related to Cloudflare.

I went ahead and searched for other topics raised here in the community and found this: Ns_error_unknown_host

This error usually refers to a domain that cannot be resolved by the DNS server your system is using.

Kindly,

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hi there

that error was there BEFORE i paused CF.
which is why i paused it

the DNS server is/was CF. or it was when that error occurred. specifically jewel/matias.ns.cloudflare.com

(i am not sure what happens AFTER i pause CF. i assume that the NS stay authorised and just the caching pauses.)

after trying many things yestewrday (none of which worked), i have simply changed the NS back to the host to see if THAT makes differnce.

Those errors make me think that something got misconfigured with a manual “CDN” setting to point to Cloudflare, which is not necessary, since Cloudflare doesn’t need a special URL to be used as a CDN.

huh. you lost me. i do not really understand your point.
please be more specific, more details vis a vis my CF (and oter) Web environment.

But isn’t the DNS server CF? OR is it the domain host Namecheap?

and why/how would tehre be a prob w that?
and how would i test it?

andf i see now that CF says status of “Moved”, and says that is related to not having the correct NS.

yet the NS in Namecheap and CF are the same and correct.

see latest attached
and now i have a stupid error saying i can only attach one item

What is the name of the domain?

freedom-tees.shop

What is the error number?

none

What is the error message?

Moved.

What is the issue you’re encountering

CF says there is a problem/error with NS; yet the NS on CF and on Namecheap look to be exactly right.

What steps have you taken to resolve the issue?

Checked the NS settings on both CF and Namecheap.

IP and domain/site all resolve corectly to CF.

Screenshot of the error

According to securitytrails.com, nameservers were changed away from Cloudflare 7 days ago until yesterday…
https://securitytrails.com/domain/freedom-tees.shop/history/ns

They appear to be set back to Cloudflare as of now…
https://cf.sjr.dev/tools/check?652d52450bb941989d65ce92a0e0e8f9#dns

thanks.
now i am even more confused.
the first link did not work btw.
teh 2nd link resolved; but i am totally confused by all this talk about CF ip addresses for various settings when there are no such ip addresses isted in the DNS Records i can see

on another note, given that one of links did not waork, what info do you have about wtf actually happened?
bizarre and scxary if that could happen. HOW???

thanks fo your help

You’ll need a login. Here’s a screenshot…

These are NS records, so not necessarily the authoritative nameservers history, but WHOIS does show your domain registration was updated yesterday.

hi there.

thanks for p[rompt response.
will attempt to check that later.

a couple of observations/queri4s.

  1. i have CNAME records for both ftp & mail pointing to the site, and proxied. but we see in previous link, it is telling me that they are using CFF. are there other zone records i should change to DNS only if that is related?

  2. there is MX zone record (of course) and it is quite deliberately point to the underling host IP addy. so WHY do i
    see again this thing about CF IPs?

this has got me flumoxed. and why just this one domain/site?

kind regards

Confused.

PS the security trails url just give me an error 1001 acess denied.

Cloudflare only proxies HTTP(S) traffic (unless using Cloudflare Spectrum) so any records for other protocols, such as mail, FTP, SSH, etc, needs to be set to “DNS only”.

1 Like

Go to securitytrails.com and create a login with them.

reply again.

it is quite possibkle w the probelms that i was having taht i paused CF for awhile.

would this be the move from CF that you aqre seeing?

don

Changing nameservers can only be done by logging in to your registrar so you need to look there. Pausing Cloudflare would only make all DNS records act as if not proxied.

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so based on taht and checking my Zone recorsd whihc you have attached, just WHAT Zone Rescords SHOULD be proxied.

if i understand you (which is vaguely possibe ;-)), that would eman that mopst Zone Records should NOT be proxied?