SSL renewal certificate notification

Website, Application, Performance Security
1

What is the name of the domain?

ae.boots.com

What is the error number?

We are receiving the SSL renewal notifications by cloudflare email

What is the error message?

If you previously validated this domain using the HTTP DCV method, you are receiving this email because: • ae.boots.com no longer resolves to Cloudflare’s edge, and we cannot automatically complete the renewal process. • Recent CA/B forum rule changes state that HTTP DCV is no longer permitted for wildcard certificates.

What is the issue you’re encountering

Getting notification for ssl renewal

What steps have you taken to resolve the issue?

Required support on this

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full (strict)

2

It seems like boots.com the nameservers are no longer pointing to Cloudflare.

 Domain Name: BOOTS.COM
   Registry Domain ID: 3563056_DOMAIN_COM-VRSN
   Registrar WHOIS Server: whois.corporatedomains.com
   Registrar URL: http://cscdbs.com
   Updated Date: 2023-08-10T12:28:52Z
   Creation Date: 1995-06-06T04:00:00Z
   Registry Expiry Date: 2025-06-05T04:00:00Z
   Registrar: CSC Corporate Domains, Inc.
   Name Server: NS1.NETNAMES.NET
   Name Server: NS2.NETNAMES.NET
   Name Server: NS5.NETNAMES.NET
   Name Server: NS6.NETNAMES.NET

Have you created a support ticket for this issue? If so, do share it with us so that we can do some checking

3

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