SSL Pending Validation(Error) cause ERR_SSL_VERSION_OR_CIPHER_MISMATCH error

Website, Application, Performance Security
1

What is the name of the domain?

xn--ugt.cc

What is the error message?

Pending Validation(Error), in browser it said ERR_SSL_VERSION_OR_CIPHER_MISMATCH

What is the issue you’re encountering

I can’t open my website. I use cloudflare for a long time, it happend in few days

What steps have you taken to resolve the issue?

I try to close ssl, and reopen to retry get ssl cert, but it still failed

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full (strict)

What are the steps to reproduce the issue?

I don’t konw. I didn’t change any thing, it can’t use in no reason. and all my domains works fine except this demain

Screenshot of the error

QQ20241108-115118.png
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image
image1909×360 22.2 KB

2

You could determine if HTTPS is working okay and if this behaviour of your Website continues even by using a “Pause” option at Cloudflare as follows from below? :thinking:

  1. Use the “Pause Cloudflare on Site” option from the Overview tab for your domain at dash.cloudflare.com .
  2. The link is in the lower right corner of that page.
  3. Give it five minutes to take effect, then make sure site is working as expected with HTTPS without any error
  4. Check with your hosting provider / cPanel AutoSSL / Let’s Encrypt / ACME / Certbot and manually click to renew it
  5. Only then, when your website responds over HTTPS, you should un-pause Cloudflare and double-check your SSL/TLS setting to make sure it’s Full (Strict).

Furthermore, could you try following the below suggestion?:

  1. Navigate to the bottom of the SSL tab/page settings at Cloudflare dashboard
  2. Click on the button “Disable Universal SSL” and wait for a five minutes
  3. Click the same button again to Enable Universal SSL
  4. This method usually reset the process of generating Universal SSL certificate

Here are some suggestions:

3

Hi there,

We have implemented a fix to your case, please test again.

This should be fixed now.

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4

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