SSL Issues Please Assist

Hello Support,

I am having SSL problems can you please assist? Here is the link below. I had Redtrack Support review the issue first and they confirm its an issue with Cloudflare. I appreciate any help you can provide.

Thank you


site is

That is incorrect.

Your subdomain is not proxied by Cloudflare and does not have SSL installed at the origin (the subdomain). It needs SSL properly configured for your ‘link’ hostname in order to work.

So to confirm this is a issue? I need to go back to their support team?

Search for NET::ERR_CERT_AUTHORITY_INVALID on this site for a #CommunityTip with quick fix ideas.

Correct. Considering that the subdomain is not using Cloudflare, this is a hosting issue. If they confirm the DNS record is correct, as resolved at, then this has nothing to do with Cloudflare.

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