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What is the domain name?
but if I accessed without any www, it works fine. example
Have you searched for an answer?
Please share your search results URL:
So should I get ride of the CNAME www and make it an A record?
I’m just concerned that the CNAME www does something and if I remove it something else will go wrong.
We have a Hubspot website
www.stouchlighting.com however, it does not work without the www. How do we resolve this? Rookies here, so we need start to finish steps if possible. Thanks!
When you tested your domain using the Cloudflare Diagnostic Center, what were the results?
Both sso.qreatiq.com and portal.qreatiq.com only got errors on DNSSEC configuration and DS record.
www.portal.qreatiq.com and www.sso.qreatiq.com got much error
Check for redirect loops, Check if redirecting unencrypted HTTP traffic works, Check the status of encrypted traffic, Check the site for mixed content, and Check site speed (TTFB) with the same error :
Your request failed because the web server did not respond.
Describe the issue you are having:
If I’m trying to access sso.qreatiq.com and portal.qreatiq.com both of them work fine.
But if I’m trying to access with WWW then it doesn’t work.
What error message or number are you receiving?
What steps have you taken to resolve the issue?
A record with www.portal.qreatiq.com and www.sso.qreatiq.com (still doesn’t work so i deleted it.) Trying to generate a certificate with host
www.portal.qreatiq.com, portal.qreatiq.com, www.sso.qreatiq.com, sso.qreatiq.com, qreatiq.com, *.qreatiq.com Add page rule for redirection
Was the site working with SSL prior to adding it to Cloudflare?
Yes, for the main domain www.qreatiq.com and qreatiq.com works fine
What are the steps to reproduce the error:
www.portal.qreatiq.com or www.sso.qreatiq.com
Have you tried from another browser and/or incognito mode?
Please attach a screenshot of the error:
I recently added
A record for www.sso.qreatiq.com also www.portal.qreatiq.com.
Thank you for your post. I hope my redirection page rule will work. Just waiting my propagation time.
Yeah, the records are fine, it’s just the SSL issue from the posted article. You need an ACM certificate.
Yes, thank you for the link. I need to go through ACM certificate to cover my scenario. By the way, why my page rule redirection doesn’t works? any idea?
Well, the site does not load, so it can’t redirect either. You need the ACM.
Im redirecting from
https://www.portal.qreatiq.com to https://portal.qreatiq.com
If I access it directly to
https://portal.qreatiq.com it loaded correctly both the site and SSL itself.
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