SSL does not work on my subdomain!

#1

I just setup cloudflare on my own domain a while ago, it’s working correctly on the main domain, but it’s doesn’t work on the subdomain :frowning_face:

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#2

What is the domain and subdomain in question?

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#3

as an example
https://mydomain.com – working correctly with ssl
http://subdomain.mydomain.com – doesn’t work with ssl]

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#4

Sorry, but I can’t look into this properly unless you can share the actual domain and subdomain so we can do a DNS lookup and check the certificate etc.

With the information provided, guesses would be fairly pointless!

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#5

Alrighty then, I will resetup my domain, then I will reply you. Thank you.

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#6

There shouldn’t be any need to start again, if you can’t share the domain, you could open a support ticket. It would take longer for a response though.

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#7

Where do I open a ticket?

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#8

I don’t like to recommend to send tickets if I can help it, so check out my latest tutorial first and see if it helps. :slight_smile:

If not, login to Cloudflare and then contact Cloudflare Support (click the ‘Get more Help’ button.

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