SSL Configuration Issue with My Website on Cloudflare – Seeking Guidance

Hello Cloudflare community,

I’m encountering an SSL configuration issue with my website( , and I’m hoping someone here can offer some assistance.

I recently enabled SSL through Cloudflare for my site of a digital media agency Los Angeles to enhance security and ensure encrypted connections. However, I’ve noticed that the SSL certificate is not being recognized properly, and visitors are receiving error messages when trying to access the site via HTTPS.

I’ve double-checked the SSL settings in my Cloudflare dashboard, and everything appears to be configured correctly. I’ve also ensured that my origin server is properly configured to accept HTTPS connections. Despite these efforts, the SSL handshake seems to be failing, and visitors are unable to access the site securely.

Could anyone provide guidance on troubleshooting SSL issues with Cloudflare? Are there any common pitfalls or configuration settings that I might be missing?

Any advice or insights would be greatly appreciated. Thank you in advance for your help!

Your site isn’t active on Cloudflare…

You need to set the 2 Cloudflare nameservers you are allocated in place of those currently at your registrar.

You are using a Cloudflare origin certificate on your server - that’s only trusted by Cloudflare so requires the use of the Cloudflare proxy.

[add] I see the Cloudflare origin certificate in the browser, but a Sectigo certificate when using cURL, so something may be a bit odd on your origin.


Thanks for your help. I’ll look into it right away!

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.