SSL: CNAME not propagating

[gwxict]

Im unable to update my CNAME because currently my website SSL is not working and its killiing my business. Kindly help in restoring it. I message ipage and I was told to add the cname but after doing that the case sentives changes to lowercase and i was told its wont work unless its all on uppercase. Please help and treat.

[Cyb3r-Jak3]

I am confused on their setup. There is an rfc for making DNS records be case-insensitive. However, if your CNAME is then you should probably change it to .

[gwxict]

Thanks for your reply. Im unable to change to upper case. Im so cofused.

[Cyb3r-Jak3]

For the CNAME DNS record you created. Change the icon at the right to .

[gwxict]

Thanks for your reply. I have done that still not working and still changes to lower case… im just confused

[sdayman]

I don’t think this is a DNS record name issue, as @Cyb3r-Jak3 noted that they are case-insensitive.

iPage Support says the Value is case-sensitive, which I can believe. But what that CNAME record resolves to is not even close to what they say it should be:

 % dig +short CNAME _FB6507A0929848F934F2AC2D3FE138C.greaterwashington.com
domainmarket-production-802845301.us-east-1.elb.amazonaws.com.

https://dnschecker.org/#CNAME/_FB6507A0929848F934F2AC2D3FE138C.greaterwashington.com

[gwxict]

Thanks for your response. Please what do you suggest i do because am tired and loosing client.

[gwxict]

[gwxict]

It has been like this for more than 72 hours

[sdayman]

@gwxict

Please what do you suggest i do because am tired and loosing client.

Really can’t help you with that…that domain isn’t using Cloudflare. You’ll have to get assistance from the parties involved (Domain Registar/DNS Provider/iPage).

% dig +short NS greaterwashington.com
ns2.domainmarket.com.
ns1.domain-is-4-sale-at-domainmarket.com.

[gwxict]

Thanks