I received notification from Cloudflare that I needed to add a CNAME record to my DNS provider to renew the SSL certificate. I did that, but when I click on the provided link to complete the certificate approval, I always get an error message. It states:
An error occurred while attempting to validate your domain. Please try again or contact support for assistance.
I contacted support, but they referred me to the Cloudflare Community.
Oh, I see. Sorry about that. I clicked on each domain and they both look like the example you showed. They are both showing as active with an expiration date in July 2023.