SSL certificate , site unsecure

Hello, I am getting a " not secure " message when accessing my website. It says that certificate is invalid or not yet activated. I only activated the certificate about 1 month ago. There is also a message that says subscription expired 02/11/2017 - 02/11
the website is
I cant see anything on my dashboard to renew. unfortunately i am not technical but know a little to get by , so to speak.
Hopefully someone technical can advise,


Your certificate was issued last year and seems to be a dedicated one. Is that right?

It would seem as if it wasnt automatically renewed. Iā€™d open a support ticket.

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