SSL Certificate: reported as potential risk: virus_total

[samuelruebel]

What is the name of the domain?

rübel.net

What is the error message?

reported as potential risk: virus_total

What is the issue you’re encountering

I will no longer be automatically issued an Edge SSL certificate. The error message is: “reported as potential risk: virus_total”. After a new scan on the virus total website, my site was no longer rated as risky. However, cloudflare still doesn’t issue me a certificate weeks later. What can I do?

What steps have you taken to resolve the issue?

Re-scan on the Virus Total website.
Disable and re-enable automatic Edge certificate creation on the Cloudflare website.
Waiting…

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full (strict)

Screenshot of the error

[fritex]

@samuelruebel

virus_total

I am sorry to hear this.

Thank you for sharing feedback information.

I’ve escalated yoru case to the Support Team to review.

Kindly and patiently wait for a reply.

[ikmal]

Hello, I have changed the CA, the SSL is active now.