Our website’s SSL certificate only works when using the www prefix, and shows a security error when it’s not used - www.care24.ie is fine & care24.ie is not
Is there something in the DNS records that is incorrect/missing that causes this?
Thanks in advance!
The website runs on Squarespace, and the domain host is not held with Cloudfare. We had to proxy through cloudfare in order to use a custom domain for e-commerce. The CNAME record on Cloudfare is name: ‘www’ & content: ‘care24.ie’
Without www, it still loaded with https, then redirected to www.
Thanks for the response. When I try without www (Chrome) it still shows as not secure. I cleared cookies and tried again but got the same response
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