What is the name of the domain?
eu-app.scematics.xyz
What is the error number?
net::ERR_CERT_AUTHORITY_INVALID
What is the error message?
Your connection is not private Attackers might be trying to steal your information from eu-app.scematics.xyz (for example, passwords, messages, or credit cards). Learn more about this warning net::ERR_CERT_AUTHORITY_INVALID Subject: Cloudflare Origin Certificate Issuer: Bitdefender Untrusted CA Expires on: Nov 12, 2025 Current date: Feb 12, 2025
What is the issue you’re encountering
We are currently experiencing an SSL certificate issue on our website [your website URL] despite using a Cloudflare Origin Certificate and enabling Cloudflare’s proxy in the DNS settings. When accessing the site, we receive a “Not Secure” warning in the browser, and upon inspecting the certificate, it shows as issued by Bitdefender Untrusted CA instead of Cloudflare. This is affecting our users’ trust and security compliance.
What steps have you taken to resolve the issue?
Troubleshooting Steps Taken:
Verified Cloudflare SSL/TLS settings (set to Full mode).
Ensured Cloudflare proxy (orange cloud) is enabled in the DNS settings.
Confirmed the origin certificate is correctly installed on our server.
Cleared browser cache and tried accessing from different networks.
Could you please assist in diagnosing and resolving this issue at the earliest? Let me know if you need any additional details.
Was the site working with SSL prior to adding it to Cloudflare?
Yes
What is the current SSL/TLS setting?
Full (strict)
What are the steps to reproduce the issue?
Troubleshooting Steps Taken:
Verified Cloudflare SSL/TLS settings (set to Full mode).
Ensured Cloudflare proxy (orange cloud) is enabled in the DNS settings.
Confirmed the origin certificate is correctly installed on our server.
Cleared browser cache and tried accessing from different networks.
Could you please assist in diagnosing and resolving this issue at the earliest? Let me know if you need any additional details.