SSL certificate is failing to Auto-renew

Website, Application, Performance Security
1

What is the name of the domain?

What is the error number?

net::ERR_CERT_DATE_INVALID

What is the error message?

net::ERR_CERT_DATE_INVALID

What is the issue you’re encountering

The SSL cert being served is expired. The one in our Dashboard shows as not expired. I have been unable to get the delivered SSL cert to update.

What steps have you taken to resolve the issue?

  • Cleared all Caches (Cloudflare, WPE, WPE Domain, Local, Etc)
  • Turned off Enforce ‘https’
  • Changed security level to off and back to try and reset the SSL delivery

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full

What are the steps to reproduce the issue?

Visit https://mockingbirdmarketing.com/ to see cert error

Screenshot of the error

Screenshot 2024-08-06 at 12.19.52 PM.png
Screenshot 2024-08-06 at 12.19.52 PM.png754×957 162 KB

2

Your site is not proxied, so any settings or certificates you see on Cloudflare are irrelevant for you.

Contact your host to find out how to update the certificate on your server.

3

Gotcha. Now, lets pretend I have no idea how to properly setup Cloudflare and as the web developer I just got all of this dumped in my lap a couple of days ago. I know my PHP/JS/MySQL but I am new to the Cloudflare side of things.

What steps should I take?

This site does not point directly to a hosted site and forwards directly to different domain on Cloudflare. Is there a better way to bypass needing to hit the SSL cert for the old domain?

4

If you want to use the domain exclusively for a redirect, do the following:

  1. Delete the A record for your domain
  2. Create a new AAAA record with name @ and content 100:: Proxy status should be proxied.
  3. Create a redirect rule as needed. See here for more details on creating the rule:
5

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