SSL Certificate Delays - What should I do?

education
split this topic #156

A post was split to a new topic: HTTPS issues. Certificate Status Is ‘Active’

split this topic #157

A post was split to a new topic: CIPHER MISMATCH Error

#158

Hello,
I have a same problem, now SSL is active now but I get tgus error

> Blockquote

No SSL certificates were found on www.mysite.eu. Make sure that the name resolves to the correct server and that the SSL port (default is 443) is open on your server’s firewall.

How long has it been “authorizing” for? 24 hours
Have you contacted Cloudflare support? yes
If you have, how long ago and what is the ticket number? 18 hours ago / #1611856 (https://support.cloudflare.com/hc/requests/1611856)
What is the plan level for the domain in question? free
What error, if any, is displaying on your site at the moment? ** No SSL certificates were found on www.shoppatoriseriali.eu. Make sure that the name resolves to the correct server and that the SSL port (default is 443) is open on your server’s firewall.**
Are you signed up directly through Cloudflare or through a hosting provider/partner? directly

#159

SSL appears to work fine on your site
image

#160

No, because I cannot use google speed insiglit, gtmetrix and pingdom.
I got this error

Lighthouse returned error: FAILED_DOCUMENT_REQUEST. Lighthouse was unable to reliably load the page you requested. Make sure you are testing the correct URL and that the server is properly responding to all requests. net::ERR_CONNECTION_FAILED.

#161

Again, your site appears to load fine on HTTPS.

#162

I got this error

ssl
ssl.png733×216 26.2 KB

#163

That service might be wrong. Cant your browser find it either?

#164

My SSL is not full active, this is the problem.

#165

Screenshot%20from%202018-12-13%2012-08-41
Screenshot from 2018-12-13 12-08-41.png1728×1348 270 KB

@Gatsu I’m seeing what @sandro sees, ssl is active (full) strict, the certificate is issued, your origin is accepting traffic on 443 and the page loads securely.

If you’re still seeing an error, clear your browser cache and try again or try from an incognito tab.

unpinned #166
#167

Hello,
my problem was solved yesterday by the support.
Thank you.

split this topic #168

A post was split to a new topic: Certificate not trusted by all browsers

split this topic #169

A post was split to a new topic: CIPHER MISMATCH issue

split this topic #170

A post was split to a new topic: No ssl, any assistanct?

split this topic #171

A post was split to a new topic: 4 days no ssl

split this topic #172

A post was split to a new topic: SSL not issued for me

split this topic #173

A post was split to a new topic: How enforce always use https?

#174
  • It’s been 48hrs.
  • I originally contacted support because I got the ERR_SSL_VERSION_OR_CIPHER_MISMATCH when switching name servers to Cloudflare (ticket id 1624459) - I haven’t gotten a response, but I quickly figured out that I needed a Cloudflare cert. Having a high-traffic site go down for a few seconds was lots of fun, but I switched the name servers back and everything went back to normal. I believe the dashboard automatically switched to “authorizing certificate” at that time, so I waited for it to become active. After 36 hours it still said “authorizing” so I submitted another ticket (id 1624814) and also tried disabling and re-enabling universal SSL, twice.
  • Free plan
  • No error - switched name servers back to Enom. I might try switching the nameservers again now that I have grey-clouded all the host entries, but I’d like to hear from support first.
  • Signed up directly through Cloudflare.

UPDATE:
I figured Cloudflare wouldn’t issue a cert if the name servers weren’t set to Cloudflare, so I went ahead and did that. I disabled and re-enabled Universal SSL again, but it’s still stuck on Authorizing Certificate.

UPDATE 2:
This morning the certificate was active :slight_smile:

#175

Hey ryan,

I am sorry to bother you here, but it has been over three days now and I still see: Universal SSL Status Expired Certificate for the domain i-seo.us. I have contacted support with ticket# 1625231 two days ago, but so far I have no response other that the automatic. I hope you could help me out, since this is a major issue for my website.

Thank you in advance.