Spike in traffic, but no details other than country of origin

I recently had a sever spike in traffic from a European country. So much so that it froze my database

CF tells me the country of origin, but both the OS and the Browser type of some 2,600 visits are “unknown.” These all came from a desktop.

I am also unable to determine the IP address from my analytics. I am on the pro plan.

Does anyone have any advice on how I might find some of the missing data? Thanks so much.

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