(Missing Record)DMARC Record Published, for SPF - Typo
What is the issue you’re encountering
I’m trying to set up DMARC for my HubSpot account via Cloudflare. I’ve already updated both the SPF and DMARC records using the details provided by HubSpot. While I understand that DNS propagation can take some time, it’s been three days and the changes still haven’t propagated. The DMARC record is still showing the current date, which suggests it’s not updating correctly.
What steps have you taken to resolve the issue?
I’ve already spoken with HubSpot’s chat support and we went through the setup step by step to ensure everything is configured correctly. However, after checking the records using external tools like DNS Checker, they couldn’t identify any issues on their end and recommended that I reach out to Cloudflare for further assistance.
What feature, service or problem is this related to?
DNS not responding/updating
What are the steps to reproduce the issue?
Add or update the SPF and DMARC records provided by HubSpot.
Save the changes and wait for DNS propagation.
After 72 hours, use external DNS tools (e.g., DNSChecker.org) to check if the DMARC record has propagated.
Notice that the DMARC record is still showing the current date and hasn’t updated, indicating the record may not be properly propagating.
The zone you are in has a status in the upper lefthand corner which says ‘finish setup’ are you sure you’re in the right account? What are the nameservers associated with the zone you are currently in on the same page?
The only way you’ll be able to regain access is by having access to the email address of the other account. I’d start with this link, if you don’t know the email. Do that and then check any other email accounts for an email on gaining access. This link may help, but it only work when logged out, if you don’t know the email: https://dash.cloudflare.com/forgot-emai
Hi @Laudian , this is the only account I have. However, both nameservers in Cloudflare and Strato does not match. Here is the nameserver of Cloudflare.
Absolutely, I’ll go ahead and do that! It’s my first time setting this up, so I’m still figuring out what should or shouldn’t be hidden—thanks for the heads-up. Just a quick question: if I update the SPF records in Kajabi, will that have any impact on my website’s visibility or just on the email deliverability?
Simply put, an SPF record is a list of IP addresses that are allowed to use your domain for email. It won’t affect your website, except where it sends emails.
HubSpot is asking for a different DMARC configuration. If I update the record with what HubSpot requires, will that conflict with Kajabi or cause any issues?
