Speed test could not run-404

Website, Application, Performance
1

I meet this problem, how can I deal with it?

The Speed test could not run.XXX.com returned a status 404. Try the options below to fix the issue.
1Review the configuration between your origin server and Cloudflare and ensure that the origin resolves requests successfully
2Review any existing [Firewall Rules applied to your website which may be blocking access to ‘Known Bots’

My domain he host is come from GoDaddy.

2

Did you click this:

image
image1057×97 5.55 KB

And, what’s your website?

3

Hi，thanks for your help so much. I cannot find this button.my website is www.hiphou,com

1
11583×646 46.3 KB
2
21084×373 19.5 KB

4

I guess you need to contact Cloudflare Support and ask them to trigger the speed test manually.

Just click the “Customer Support” button.

5

Thank you a lot, I sent a message to cloudflare, hope it works. :upside_

20210116215719
202101162157191232×351 31.1 KB
down_face:

1 Like
8

Hi @japhethyin!

We continue to observe 503 errors coming from your upstream server(s):

< HTTP/2 503
< date: Thu, 04 Feb 2021 15:59:07 GMT
< server: Apache
< content-length: 428
< content-type: text/html; charset=iso-8859-1
<
{ [5 bytes data]
* Connection #0 to host [REDACTED] left intact
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>503 Service Unavailable</title>
</head><body>
<h1>Service Unavailable</h1>
<p>The server is temporarily unable to service your
request due to maintenance downtime or capacity
problems. Please try again later.</p>
<p>Additionally, a 503 Service Unavailable
error was encountered while trying to use an ErrorDocument to handle the request.</p>
</body></html>

This is the underlying issue for the The Speed test could not run. error seen.

Please work with your hosting provider and/or system administrator to resolve any issues on your upstream server(s).

9

Hello, the 404 error is a client side error and it means Cloudflare could not find your origin web server or there is a misconfiguration somewhere, the error 503 means *SERVICE TEMPORARILY UNAVAILABLE For troubleshooting 4xx (client side errors) visit https://support.cloudflare.com/hc/en-us/articles/115003014512-4xx-Client-Error and for troubleshooting 5xx errors visit https://support.cloudflare.com/hc/en-us/articles/115003011431-Troubleshooting-Cloudflare-5XX-errors#500error But the werid thing is when I visit your site it doens’t return the 404 error or 503 service temporarily unavailable. Is this issue resolved? If I’m not replying to the person who made this form, please ignore.