Sorry, you do not have access to purge cache for that zone id or that zone id is in

What is the name of the domain?

What is the error message?

Sorry, you do not have access to purge cache for that zone id or that zone id is in

What is the issue you’re encountering

Can’t purge cache

What steps have you taken to resolve the issue?

We are here!

What are the steps to reproduce the issue?

Purge cache:
Sorry, you do not have access to purge cache for that zone id or that zone id is invalid

Hi there,

You could have added a bit more information than that and perhaps someone would try and help you already.
Opening a thread like this is asking for ppl to look away.

On to your issue. How can I reproduce the issue? Where is this happening, in the dashboard or the API? Are you doing a full purge or a single file purge? If you doing it from an API call are you sure you’re using the correct zone ID?
This is how you get the zone ID:

Are you sure your API token or your Cloudflare user has the correct privileges that allow for cache purging?

Take care.

1 Like

This topic was automatically closed after 15 days. New replies are no longer allowed.