>> Sorry, you are not allowed to create new zones


I’m trying to add a domain (thebioarte.com) to my existing Cloudflare account but receiving the below error:

Sorry, you are not allowed to create new zones. Please contact support.

All current sites are activated and the domain is not already hosted with Cloudflare.

I cannot open a ticket under my account cause when doing so, you’re asked to select the domain you have issues with, which I am having issues adding the first place.

Could a support ticket be opened please with the hope of resolving this issue?


You can open a ticket under a different domain and let them know you’re having trouble adding a new one.

Ok will try that! Thanks!

1 Like