Sometimes, thumbnail image not found error, after uploading video

Hello. Hope you are well.

I am trying to upload video to cloudflare by using axios call. It looks like below.

await axios.post(“https://api.cloudflare.com/client/v4/accounts/{ACCOUNT_ID}/stream/copy”, {
url: videoPath, // video saved in my dev server
}, {
headers: {
‘Authorization’: {TOKEN},
‘Content-Type’: ‘application/json’,
},
});

I get the thumbnail image url like this ‘https://videodelivery.net/17be396c2385e8a573e415421af7ab70/thumbnails/thumbnail.jpg

This is not found error, but if I attach ‘?hello’ at the url, it shows correct thumbnail image.
What’s wrong with this?

We are facing same issue of thumbimage showing 404 error . If possible can you please let us know how your issue is resolved as I see your thumb image URL working fine now.

our url is

https://videodelivery.net/f9a75da6f23cdd52ed6207a337903e14/thumbnails/thumbnail.jpg