Sometimes 502 error on my site

Hello Everyone!

I am WordPress Developer. I am working on ideas animation website. I received a message from my client that some pages showed 502 Errors. I checked the Plugins and Server, which are working well. I also tested the website, and it did not show any error to me. Does Anyone Know what I am doing now to resolve this problem?

Thanks in Advance

I visited your website via USA, UK, Singapore VPN, there seems to be no issue in accessing your website .

By the way I have a question for you , how did you changed the layout structure of the tidio chat , because even I am using tidio chat on my website , can u explain me

Error 502 bad gateway or error 504 gateway timeout

An HTTP 502 or 504 error occurs when Cloudflare is unable to establish contact with your origin web server.

There are two possible causes:

502/504 from your origin web server

Cloudflare returns an Cloudflare-branded HTTP 502 or 504 error when your origin web server responds with a standard HTTP 502 bad gateway or 504 gateway timeout error:


Contact your hosting provider to troubleshoot these common causes at your origin web server:

  • Ensure the origin server responds to requests for the hostname and domain within the visitor’s URL that generated the 502 or 504 error.
  • Investigate excessive server loads, crashes, or network failures.
  • Identify applications or services that timed out or were blocked.

502/504 from Cloudflare

A 502 or 504 error originating from Cloudflare appears as follows:

If the error does not mention “cloudflare,” contact your hosting provider for assistance on 502/504 errors from your origin.


To avoid delays processing your inquiry, provide these required details to Cloudflare Support:

  1. Time and timezone the issue occurred.
  2. URL that resulted in the HTTP 502 or 504 response (for example: )
  3. Output from browsing to (replace with the domain and host name that caused the HTTP 502 or 504 error)

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