Someone please help me

I’m trying to upgrade from the Free plan to the Professional plan, whenever I click on Purchase, it shows the notification that the plan is upgraded but when I refresh the page, it’s returning to the free plan.

I’m also receiving emails saying, We were unable to complete the purchase, change, or cancellation of your Cloudflare subscription for .

Hi @nyanlinhtet1659,

This indicates that your payment method is being declined please check with your credit card issuer or PayPal.

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