Some websites that use Cloudflare are unreachable

General
1

Hello,

I have been experiencing issues accessing websites that use Cloudflare for some time now.
Here are two of them:

  • https://laravel.com
  • https://stackoverflow.com

I contacted my ISP, but they couldn’t find any problems with my laptop or modem router settings. I even tried using a new router and a different laptop, changed DNS servers and flushed the DNS cache and used different browsers, but the issue persists.
I don’t receive any error messages; the browser simply keeps loading without connecting to the websites. However, when I use a VPN, I am able to access these websites.

4

Sorry for the problems, I suspect this is related to an ongoing issue, Cloudflare Dashboard and Cloudflare API service issues that the team is actively working to resolve.

5

This problem has been ongoing for over a month.

6

Are you getting a particular error like 1020 or error page? It may be a rule that the site owner has set up or it may be your machine, browser, IP or location. Sites that are protected by cloudflare can adjust their security settings to allow or deny traffic.

7

Are you getting a particular error like 1020 or error page?

No, Nothing.

It may be a rule that the site owner has set up or it may be your machine, browser, IP or location. Sites that are protected by cloudflare can adjust their security settings to allow or deny traffic.

As I mentioned in my initial post, I attempted to use a new router and a different laptop. I can access these websites on my phone while on the same network, so I can’t attribute the issue to my IP address. It seems that when I try to visit them, the browser sends additional information/headers about me, and as a result, Cloudflare blocks my access without showing any error messages, the browser just keeps loading to connect to the website.

How can i contact the Cloudflare support?

8

Are you using secure DNS within your browser?

I would suggest changing that setting and trying again.

9

Are you using secure DNS within your browser?

I changed and tried but not working.

10

Sorry this has been happening, is it still occurring?

This sounds like a possible redirect loop which you can see if something is failing a managed challenge.

Have you tried in an incognito tab?

11

Yes, I have.
An expert from the ISP checked my internet and said the problem is not related to me or my system/router.
I installed an HTTP Debugger to monitor the data. The websites started working. Then, I closed the debugger, and they went back to their previous state. The program was setting its own SSL.

I changed my ISP and now waiting for them to enable my internet.

12

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