we have the same problem
Cloudflare wonāt update proxied A records and is still pointing to old ones. Multiple users have the same problem.
You havenāt provided enough information for anyone to assist with.
Whatās the domain? Where did the old ones point to? Are you moving away from a SaaS platform like Shopify?
Ah, yes. The SaaS ālockā Cloudflare fails to mention.
More info on that: DNS Proxy is using an old value no matter what
Uh⦠I mean, sure?
You havenāt actually said if you are experiencing the āSaaS lockā and if you are, havenāt provided any information for us to be able to escalate your issue to support.
SaaS lock or Cloudflare is having some internal DNS propagation issues. I have no other explanation.
Iām seeing āThis domain is successfully pointed at WP Engineā although the current A record points to our own server which has nothing to do with WP Engine
Zone ID: 0328fbcab0ffff70e73bc18c24474468
Contacted WP Engine support, asked them to remove the domain and now everything is working fine.
Thanks for the SaaS tip.