Strange situation. I can access my website and so can others BUT I have a friend in another location that says he gets the unsupported protocol error when he tries to access my site.
I had that issue when I first switched to Cloudflare on 3 different sites but all sites work from all of my devices and for other people but my friend states that he has the issue still for one of them.
At this point, I’m not sure what to even check because I would have thought it would be across the board if there was an issue with the certificate or configuration.
You appear to be signed up via a Cloudflare partner and only your www record goes through Cloudflare. It would be best to first clarify these issues with your host.
I just checked my DNS records for all 3 sites and they appear to be the same. The CNAME record that has Cloudflare in it as part of the name is www for all 3. He is not having trouble with the other 2 sites.
Thank you. Will do. My friend just sent me another email stating the following: Using my old tablet and Chrome, it stated that your server might be using RC4 which is now deemed insecure.
Thanks trying to submit that now. Dreamhost said they can help me create the record (which I already know how to do) but that the value is something generated by Cloudflare.
That might be, but they are still Cloudflare’s partner and I’d expect them to be familiar with the necessary steps and carry them out instead of sending their customers to Cloudflare
Anyhow, I hope that you’ll be able to sort that out with the help of support.
Thank you. Once I find the answer, I will post back here. I didn’t have to create txt records for the other two domains I have hosted here so I’m not sure why this one needs it even.
No, I did them all the same way. When I do the diagnostics before submitting a ticket all three domains say that I don’t have the txt verification record.
This is so frustrating… Support just sent me an email with a bunch of links to read. Still no answer. Sigh…
Sorry to jump in late to this conversation, not sure I can add a whole lot, but I noticed the TLS setting for the 2 zones that work OK is set for 1.0 and it’s 1.3 for the zone that does not.