Some loading problems when accessing from specific country

My friend from Ukraine have problems accessing our website from laptop or mobile.
Some times Images not loading, Some times this message is showing at top of the page:
This website nftnewspro.com is currently offline. cloudflares always online shows a snapshot…

I tried clearing WP Rocket plugin cache and Cloudflare cache but no changes.
When I pause Cloudflare the problem is gone and also after re enabling the Cloudflare we have no problem for a while.

Greetings,

Thank you for asking.

I am sorry to hear this.

Might be due to the tensions and recent attacks, but from Cloudflare Status page I can see no incident or issue so far Kyiv, Ukraine - (KBP) → Operational. https://www.cloudflarestatus.com/.

Otherwise, something due to the local ISP provider? :thinking:

Kindly, may I ask you to follow the instructions how to propperly setup WP Rocket while using Cloudflare as follows on below articles:

Before moving to Cloudflare, was your Website working over HTTPS connection?

You could determine this by:

  1. Use the “Pause Cloudflare on Site” option from the Overview tab for your domain at dash.cloudflare.com .
  2. The link is in the lower right corner of that page.
  3. Give it five minutes to take effect, then make sure site is working as expected with HTTPS without any error
  4. Check with your hosting provider / cPanel AutoSSL / Certbot / Let’s Encrypt / ACME and renew it
  5. Only then, when your website responds over HTTPS, you should un-pause Cloudflare and double-check your SSL/TLS setting to make sure it’s Full (Strict).

May I ask what SSL option have you got selected under the SSL/TLS tab at Cloudflare dashboard for your domain ( Flexible, Full, Full Strict … )?

Kindly re-check if Cloudflare is allowed to connect to your origin host to as follows in the below article:

Nevertheless, Cloudflare IP addresses list can be found here:

Working fine at my end, even now even 6 hours ago …

Hello @fritex Thanks for your fast reply.

I couldn’t find Ukraine in this list of cloudflarestatus.com.

I will tell him to check that.

I did that before.

There is no SSL problem without/with Cloudflare.

Its on Full

I don’t know how to to do that. Is it necessary?

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