Some devices are loading the 301 Redirect correctly while some are not

What is the name of the domain?

sjgtransfers.com

What is the error number?

This site can’t be reachedsjgtransfers.com took too long to respond.

What is the error message?

ERR_CONNECTION_TIMED_OUT

What is the issue you’re encountering

some devices are loading the 301 redirect correctly, while others get the error mentioned

What steps have you taken to resolve the issue?

We were having the issue with Namecheap setting the 301 redirect on a DNS level. We decided to switch to Cloudflare to allow more control over the cacheing. Assuming that the cache could be apart of the issue

What are the steps to reproduce the issue?

Visit SJGTransfers.com on multiple browsers (Chrome is consistently not working)

Screenshot of the error