Hello. Since May 22, access from some cities / countries around the world to the site has disappeared (see screenshots). I can not disable the HTTP proxy because I added a certificate from Cloudflare. Tell me what could be the problem ?
This problem applies to all sites on the Cloudflare, but with the SSL certificates I can not disable the proxy.
No, the DNS did not change the settings. I also have a website. If you look at the metrics, the traffic has fallen several times. (I watched the clean logs on the destination server, and by the ad’s scans and by the classic metrics)
It is sad
Without actual insight, as to what is happening at these locations, it is difficult to impossible to tell. Two out the locations, where it is supposed not to work, do actually work though.
But on another site (on the usual http), I disabled the proxy and the traffic returned. For a while I’ll put another ssl until I solve the problem, I hope this does not affect the seo
ps: I’ve seen such problems before, but they took place for 1-2 weeks. But now there are sites on ssl and just disabling the proxy is not so easy
Yes. Not to this domain, but to the Russian version of this site (without https). Messages of complaints were received in social networks and I paid attention to it.
I conducted several tests in a row
When the proxy is enabled, there is no access
When the proxy is disabled, there is access
Maybe these people can provide you with some additional information as to why it does not work. Could it be requests from countries where certain content is censored (because you specifically mentioned HTTP requests).
I thought about this, but there was no access either in the countries of Europe, Asia, etc.
And this applies to the entire pool of sites (https and http). On the screen in the first message, only an example
You seem to access it via Cloudflare’s Ukrainian datacentre, whereas your friend goes via their German datacentre.
One thing you could also try is to post the two connection (ray) IDs of your and your friend’s requests and based on that maybe Cloudflare could tell you why one request works and the other not. You’ll find them in the response headers under CF-RAY (you need to open the developer tools with F12 and will find it under “Network”).