Hello everyone! I have been using Cloudflare Proxy for the past 1-2 years. However, after implementing Cloudflare Proxy on my recent website, it has been experiencing slowdowns. Surprisingly, the website performs much faster without Cloudflare Proxy. What steps should I take to address this issue?
Note : Its just a fresh website and i haven’t applied any Firewall and security and etc on Cloudflare
Here is a demo video link with and without Cloudflare Proxy.
https://drive.google.com/file/d/1-G48XkbC9XIg5V427VZY7E_ncgzOQ7W3/view?usp=sharing
Are you using Reliance Jio?
Could you post a traceroute and the output to /cdn-cgi/trace of your website?
I have checked it, but there is nothing to go on. Some steps to identify what is the actual cause might help.
Which is why I’m asking for traces and /cdn-cgi/trace outputs from you. I’m not in India.
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It doesn’t actually look bad… it’s going to Mumbai.
To clarify, this is with proxy enabled? if not please enable it and re-test
Can you also hit /cdn-cgi/trace and send out the output?
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Yes site loads but it takes more than 1 minute on the first load and then it works fine.
The same happens for all other sites on CF Proxy so every website I load it takes time as i showed on the above screenshot.
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Oh yeah, I just noticed, on step 20 it hits Cloudflare only one time out of 3…
Maybe, can you run an mtr for a bit longer, @khanakia?
On which plan you’re facing this issue?
- Free
- Pro
- Business
- Enterprise
The same is happening with us. If Cloudflare doesn’t fix that, we have to cancel our APO addon for Cloudflare and stop using Cloudflare.
I’ve been facing the same problem from past 1-2 days.
However I have noticed one thing, if you open the websites using safari browser on desktop (tested on my macbook pro) it loads properly everytime. However the loading issue happens with chrome, firefox or other browsers while connected to JioFiber network.
Moreover I have noticed one more thing, the websites mostly loads fine in chrome mobile browser as well.
As per me the issue specifically related to JioFiber network while using chrome, firefox like browsers in DESKTOP devices. Just sharing what I have noticed.
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@user31711 If you check in incognito the issue will even happen on safari too. Actually the site takes to load only very first time and then they start working fine if you load.
Have you got any solution for this problem? I tried contacting JioFiber customer support, but they didn’t turn out to be much helpful.
@matteo Were you able to debug the issue?
I have also notice the same thing regarding speed in Safari . My 27 client Website got effected for this. 4 is indian website so i have stoped using Cloudflare for those. Now trying to find the solution.
Hi! Facing the same issue from past 2-3 Weeks. Here is the tracert logs. Proxy is enabled for site! Tried multiple devices, router, browser …
1. ISP is JIO (India) Using -6
Tracing route to *REDACTED* [2606:4700:8ddc:424c:4164:0:ad19:e728]
over a maximum of 30 hops:
1 62 ms 34 ms 33 ms 2405:201:4022:314c:8ea3:99ff:fec0:ca60
2 * * * Request timed out.
3 352 ms 102 ms 97 ms 2405:200:801:300::1
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
...........
1. ISP is JIO (India) Using -4
Tracing route to *REDACTED* [172.67.199.184]
over a maximum of 30 hops:
1 2 ms 2 ms 2 ms 192.168.29.1
2 6 ms 18 ms 4 ms 10.52.112.1
3 7 ms 7 ms 7 ms 172.16.18.1
4 6 ms 4 ms 7 ms 192.168.128.136
5 14 ms 4 ms 5 ms 172.27.248.54
6 5 ms 4 ms 5 ms 172.27.248.34
7 6 ms 6 ms 23 ms 192.168.44.26
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 *
...........
The issue is same with many other sites that are using CF!
I have noticed several websites are loading slowly in India.
My website is also loading very slowly in India. Like I have to wait 1 min to open the website.
India Server GT Metrix
USA Server GT Metrix
I noticed this now Cloudflare Status
Is JIO your ISP?
Can you run a traceroute to a slow site and send the output of /cdn-cgi/trace
