SLA for recategorizing a site

Hi there!
I just submitted a request via to have a new site for one of my clients recategorized and I have a few questions.

  1. What is the typical turnaround time for these request? I’ve searched the forums a bunch but the answers are inconsistent.
  2. Will my request be triaged faster if I setup the site on Cloudflare and resubmit the request? It currently isn’t, I was just able to determine which ISP was blocking the site in order to remedy.
  3. Is there a way to find out the reasoning for the misclassification? My site was categorized as “spam” but it is a site for a business retreat so mainly travel related.

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