Skybroadband-PH Reachability


Hi Cloudflare,

I just wondering if you could talk to my ISP about reaching your network. I’m in the philippines and I am well aware that you have a PoP on Manila and Cebu. However, when I am accessing your content nor using your DNS resolver It goes to your hongkong server instead of the servers in my country.

I am a home subscriber and I appreciate if you could help them know their exisiting routing issues. Thanks.


Philippines is re-reouted right now:



Thank you for letting us know. We will try to reach out to SkyBroadband. And it would be great if you can raise a ticket with Skybroadband too as they might able to reroute the traffic to place close to Philippines like Singapore.



Oh. I did not know that. I’ll test this again soon when he re-reouting is complete


Thank you very much!


Yes ISPs tend to listen to customers (well unless it’s my ISP… they hate me). :smiley:


It’s no longer re-routing. Any change?


Nope. The problem is still there. Here are some results of the restest.


P.S. I am using my phone as my laptop is currently broken


Any updates?


Have you retried performing a traceroute?


Yes. Unfortunately, it uses the same route.


You would have to wait for @cscharff then, nothing I can tell you more unfortunately…


Can confirm that Sky Cable/Broadband still routes any kind of request to Cloudflare outside the Philippines (mostly HKG).