Sites keep Timing Out

“A timeout occurred” I have been fighting with my server host provider with this problem for over a month now. Our sites keep going down every 1-5 mintues with this timeout occurred error message. I have to refreshed a few times and then the site will pop back up. The server host keeps claiming that everything is working fine on their end and that it’s a cloudflare problem. I just don’t understand how! Any ideas?

Welcome to the Cloudflare Community. :logodrop:

We will need a lot more detail before we can even begin to speculate.

Include With Every Post

  1. The name of the domain about which you’re posting, your interest; visitor, owner, vendor, etc.
  2. Expected results & actual results? What did you expect to happen and what is actually happening?
  3. Steps you’ve taken to fix it. What CommunityTips, ExpertTips, videos, directions, instructions, and advice you’ve followed to try & fix the issue?
  4. Screen shot of the problem.
  5. Specific error message & error code/number you’re seeing.
  6. If you contact Cloudflare Customer Support, please share the ticket number, we’ll share details from your Community post with Support.

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