My domain is https://www.morningdough.com/ and I am on Pro plan at CF
In the past. I set up CF by using SG tools - until recently I was on a free CF account and we upgraded to Pro to use more advanced options
We are planning to switch hosting and I contacted CF support (ticket - 2086149) - and got some explanation on how to set up the DNS on CF
BUT, When I click on DNS tab on our account on CF I get - Partner hosted zone
I went to SG and click on deactivate to disconnect the link to CF
but I got an error on SG - “Log in to your Client Area to cancel your Cloudflare Premium subscription.”
Obviously - I don’t want to cancel the Cloudflare Premium subscription…
I contact SG support - and ask them to disconnect my site from CF - and they answer - we can’t…
Because it’s a paid service and we don’t want customers to accidentally cancel it and lose money as a result of that.
It’s basically a security measure that protects our clients.
And it’s the intended design by Cloudflare themselves.
So Now I am Stack…
Can you please help me solve this problem?
I would like to do ASAP all the necessary set up so I can go to full setup with CF without any downtime and go ahead and change the hosting…
Thank you for your help!