Site Will Not Load from WINDOWS computer, Redirects to

On Windows computer, my site will not load. It is redirected to and my host said that this issue is related to Cloudflare and he saw that it had been reported before. My site loads fine on mobile and on Macs.

How do I fix this?

Thank you,

If your site is redirecting to an URL in some circumstances then it is possible your Cloudflare account has been compromised. There have been a few cases where malicious Redirect Rules have been added to accounts that trigger a redirect only with Windows user agents.

You should secure your account by resetting your password, configuring 2FA and rotating your API keys & tokens.

You should also review the audit log to see what malicious configuration has been added and revert it.

In previous cases it has been a Redirect Rule such as this that has been added:


This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.