Site Payment System

I Have a Site and I Provide Protection with Cloudflare, But Cloudflare is Blocking the Payment System on My Site from Working. How Can I Fix This Without Disabling Protection?

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Hi @LYNX,

To address the issue with your payment system not functioning properly, it’s essential to investigate the root cause. A common reason for integration failures is when incoming traffic triggers a rule within the Cloudflare Web Application Firewall (WAF). You can begin investigating this by navigating to your dashboard and accessing Security > Events. Then, search for specific characteristics of your payment system, such as the User Agent, IP address, or ruleset that might be blocked by the firewall.

Once you identify the triggering factors, you can create a custom rule to exempt your payment system from the WAF, ensuring uninterrupted functionality.