Site now getting 404 was working before

[jg8675]

What is the name of the domain?

jeffbizcard.com

What is the error number?

404

What is the error message?

This jeffbizcard.com page can’t be found No webpage was found for the web address: https://jeffbizcard.com/ HTTP ERROR 404

What is the issue you’re encountering

Cannot get to my website

What steps have you taken to resolve the issue?

I transferred this site to cloudflare in Sep 2024 and cloudflare is now the registrar. When I first transferred it, the site was working correctly. I just tried going to the site and now I get the 404 error. I have not changed any settings for this site after I transferred it to cloudflare.

What are the steps to reproduce the issue?

Go to jeffbizcard.com and you will see the error message

Screenshot of the error

[sdayman]

That 404 message is coming from your origin server. You’ll have to reach out to Namecheap for assistance with this.

> GET / HTTP/1.1
> Host: jeffbizcard.com
> User-Agent: curl/8.7.1
> Accept: */*
> 
* Request completely sent off
< HTTP/1.1 404 Not Found
< Date: Tue, 21 Jan 2025 00:49:48 GMT
< Content-Length: 0
< Connection: keep-alive
< X-Served-By: Namecheap URL Forward
< Server: namecheap-nginx

[jg8675]

This site does not show up in namecheap as one of the domains that they host. Cloudflare is the registrar, as far as I understand. Here is a screenshot of my domains that are managed by namecheap

[sdayman]

@jg8675

This site does not show up in namecheap as one of the domains that they host.

By X-Served-By header, it sure looks like Namecheap. What did Namecheap say when you asked them?

[sdayman]

Sure, but Registrar is separate from Hosting. Go ask Namecheap.

And please remove that Invoice image. It has your name and address.

[jg8675]

@sdayman

> GET / HTTP/1.1
> Host: jeffbizcard.com
> User-Agent: curl/8.7.1
> Accept: */*
> 
* Request completely sent off
< HTTP/1.1 404 Not Found
< Date: Tue, 21 Jan 2025 00:49:48 GMT
< Content-Length: 0
< Connection: keep-alive
< X-Served-By: Namecheap URL Forward
< Server: namecheap-nginx

I spoke with namecheap, and they verified that I have never had any hosting with them. The support rep said that when I transferred my domain back in Sep2024 that the default namecheap IP address also transferred to cloudflare. This site (jeffbizcard.com) is just a redirect, and the rep also told me that redirects do not need hosting. He recommended that I delete the two A records that pointed to the namecheap IP address. I did this, and now I get a different error message “DNS_PROBE_FINISHED_NXDOMAIN”

[sdayman]

Ok, now your next step is to find out where you have the site hosted, and reach out to that host to find out what your DNS records should be, and then add them here.

[jg8675]

I don’t have that site hosted anywhere, because it is a redirect and does not require hosting. I have several other sites that are still managed by namecheap that are redirects, and they do not require hosting.

[jg8675]

The root domain that it redirects to is blinq.me. When I open my terminal window and type “ping blinq.me” it shows 104.18.23.166. I added an A record in cloudflare that points to this site, but now I get a different error message:

[sdayman]

@jg8675

I don’t have that site hosted anywhere, because it is a redirect and does not require hosting.

If it’s just a redirect you need, you can do this:

1. Create an “AAAA” record for the hostname(s) you want to redirect. Set it to a value of 100:: (an easy-to-remember placeholder), and make sure it’s Proxied.

2. Create a Redirect Rule with a Custom filter expression: If Hostname IS IN jeffbizcard.com www.jeffbizcard.com (which ever hostname(s) you want to redirect) with a Static target of the new URL.

Create a redirect rule in the dashboard · Cloudflare Rules docs

[jg8675]

I created the AAAA record. However, when I click on “Add Rule” it takes me to a page that has 20 different templates. I tried a few of them, but I did not see a way to create the redirect rule that you listed. Which template should I use? Here are the first 6:

[sdayman]

Use the “Create Rule” option under Redirect Rules:

[jg8675]

This is the page that opens when I click on Rules / Overview. It’s different than your screenshot.

And when I click on the blue Create rule button, then I’m taken to the page that has the 20 templates.

[sdayman]

Instead of Templates near the top, use the Products option:

[jg8675]

Okay, I did that. But it’s not clear which field should be selected, and where to enter the text “If Hostname IS IN jeffbizcard.com www.jeffbizcard.com”.

[sdayman]

[jg8675]

Thank you so much for your help! My domain is now correctly resolving and everything looks good.