Site not working on mobile

My website is working on desktop and tablets but not mobile. I recently set up a CDN using Cloudflare so I am wondering if this has something to do with it but I’m new to website work so if anyone has any thoughts on what could be wrong then I’d appreciate any help. The photo attached is the error message I receive when trying to access my site on mobile.

Thanks for any help, Zoe :slight_smile:

Hi @girlwiththesuitcase2,

Looks similar to this topic:

Do you have Mobile Redirect enabled under Speed → Optimization?


Yes I had it turned on so just to check I turned it off and now my site works on mobile again! Is it not better to have it turned on though? Or is it not very important, sorry I’m very new to all this! Thank you for the help!

That setting is only if you have a separate mobile and desktop site. Most sites are responsive now, so that feature is not necessary.

No problem :slight_smile:


Thank you so much!

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