Site not updating?

My site is not updating from the last 3 days. I have tried everthing from my end. Hosting provider is saying that this issue is from Cloudflare cache. Please suggest me some solution.

Thanks in advance.


Thank you for asking.

May I ask you to post and share your domain name in bracketed dot [.] notation here with us so we could double-check, troubleshoot and provide some feedback information regarding the HTTP cache headers at least? :thinking:

May I as if it’s about a simple HTML document, or a menu like CSS or JS code?

Are you using WordPress or some other CMS? If yes, are you using Cloudflare APO?, therefore are you using any other caching plugins, if using WordPress?

In case if you’re using WordPress, is there some builder like Bakery or Elementor?

Maybe there is something at the origin host about caching, if your hosting provider running Engintron, or some other service.

Kindly, may I ask you to check out what option have you got selected by navigating to the Cloudflare dashboard → Caching → Configuration → find section “Browser Cache TTL” and make sure the selected option from the dropdown menu is “Respect Existing Headers”.

Furthermore, from the same menu, click on the blue button saying “Purge Everything” to flush the cache at Cloudflare Edge, just in case.

Wait for a minute or two.

Refresh a page in your Web browser, otherwise try clearing your Web browser cache or use a different Web browser to test out again.

Are you using some custom-made Page Rules with an option like Cache Level: Cache Everything?

May I ask have you tried using a different Web browser, or tried clearing your Web browser cache?
How about using a Private window (Incognito mode) or a VPN connection if possible?
Is it the same behaviour on your mobile phone (4G LTE, mobile data, cellular)?

Furthermore, you could determine if this behaviour continues even by using a “Pause” option at Cloudfalre as follows:

  1. Use the “Pause Cloudflare on Site” option from the Overview tab for your domain at .
  2. The link is in the lower right corner of that page.
  3. Give it five minutes to take effect, then make sure site is working as expected with HTTPS.

Other helpful articles:

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.